Turn breath taking Chesapeake Bay views into extraordinary events and make them part of your everyday career.

Chesapeake Bay Beach Club is seeking an experienced Corporate & Social Sales Manager to join our award-winning waterfront hospitality destination on Maryland’s Eastern Shore. This is more than a sales position, it is an opportunity to build meaningful client relationships, create memorable corporate and social experiences, and work each day surrounded by the exceptional waterfront views and beautifully designed spaces that make our property an extradentary destination. The Corporate & Social Sales Manager leads the full sales and event lifecycle, from proactive business development and client relationship management through detailed planning and successful event execution. This role drives revenue growth by cultivating new businesses, strengthening existing partnerships, and showcasing the distinctive venues and experiences available across both our Waterfront and Inn campus. The ideal candidate is a results-driven hospitality sales professional who thrives on building relationships, exceeding client expectations, and transforming ideas into memorable experiences. Join the Chesapeake Bay Beach Club team to build your career in an inspiring waterfront setting where exceptional hospitality and extraordinary events are part of every day.

Scope of Responsibilities:

• Drive corporate and social sales performance across the waterfront campus and The Inn, achieving established revenue goals.
• Lead the full event lifecycle, including prospecting, proposals, contract negotiation, planning, billing, and on-site execution.
• Proactively develop new business opportunities, with emphasis on expanding outing-only and multi-day group experiences.
• Maintain accurate sales pipelines, weekly reporting, BEO coordination, open balance follow-up, and current menu and pricing information.
• Collaborate with operations, culinary, restaurant, accommodations, and property leadership to ensure seamless guest experiences and service excellence.
• Partner with senior leadership to identify new revenue opportunities using existing spaces, services, and property assets.
• Supervise, train, and support the Corporate/Social Sales Assistant to ensure effective workload management and performance.
• Contribute to annual sales budgeting, menu development, package creation, and strategic sales initiatives.
• Support group room block coordination, destination management planning, and required Inn open-house coverage.
• Promote consistent communication, teamwork, and operational alignment across sales, kitchen, banquet, and support teams.

Compensation:

• Salary + Commission

Competencies:

• Sales & Business Development Excellence
• Client & Event Relationship Management
• Collaborative Leadership & Team Development
• Strategic & Financial Accountability
• Guest-Focused Professionalism & Communication

Supervisor Responsibility

This position supervises event staff such as Captains, Servers, and Bartenders, and directly oversees the Corporate/Social Sales Assistant.

Benefits

• 401(k) and Roth 401(k) retirement plans with employer match up to 3%
• Employee meals during scheduled shifts
• Exclusive employee discounts at CBBC and The Inn
• Team member events and engagement activities
• Maryland Sick and Safe Leave
• Medical, dental, vision, PTO, and paid holidays after one year for eligible full-time employees
• Opportunity for internal growth and the ability to work across multiple departments

Work Environment

This position operates in a busy, fast-paced hospitality setting where noise levels can be loud. The employee may be exposed to hazards including, but not limited to, cuts, slipping, tripping, falls, and burns, and frequent hand washing is required.

Physical Demands:

• Walk and stand for the duration of the shift.
• Continuously reach, bend, lift, carry, stoop, and wipe.
• Remain stationary for long periods of time.
• Be able to lift up to 25 pounds.
• Be able to manipulate fingers, hands, and arms to write, carry, and handle materials.
• Be able to hear and talk, with good close and distant vision and the ability to adjust focus between the two.

Position Type/Work Schedule Expectation

This is a full-time, 45-hour-per-week, variable-hour position that includes days, nights, weekends, and holidays as business needs require.

EEO/AAP Policy Statement

Chesapeake Bay Beach Club provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 Responsibilities

• Deliver refined guest arrival and departure experiences through personalized greetings, efficient registration procedures, and flawless check-in/check-out services

• Orchestrate room inventory management and reservation confirmations with precision, ensuring optimal availability and guest placement

• Execute all financial transactions with accuracy, including payment processing, billing reconciliation, account settlements, and daily cash handling procedures

• Serve as the communication nexus for guest requests, messages, and inquiries, responding with immediacy and professional grace

• Provide sophisticated concierge-level knowledge of property amenities, local attractions, and regional offerings to enhance the guest journey

• Curate bespoke guest experiences by proactively securing reservations for Knoxie's Table, The Spa, and exclusive property events

• Collaborate seamlessly with Housekeeping and other departments to ensure impeccable room readiness and service coordination

• Maintain the integrity of guest information, uphold confidentiality standards, and safeguard all private guest data

• Ensure the Front Desk and lobby environment reflects luxury hospitality standards through immaculate presentation and ambiance

• Generate daily operational reports, coordinate guest transportation needs, and maintain comprehensive hotel records with meticulous accuracy

Competencies:

• Operational & Technical Excellence

• Professional Presence & Integrity

• Organizational Effectiveness

• Composure Under Pressure .

• Adaptive Multi-Tasking

• Collaborative Partnership

• Meticulous Attention to Detail

• Communication & Guest Engagement

Benefits

• 401(k) and Roth 401(k) retirement plans with employer match
• Employer-sponsored 401(k) matching contributions
• Employee meals during scheduled shifts
• Exclusive employee discounts
• Team member events and engagement activities
• Maryland Sick and Safe Leave
• Medical, dental, vision, PTO, and paid holidays after one year for eligible full-time employees

Work Environment

This position operates within a professional office environment and routinely utilizes standard business equipment, including computers, telephones, copiers, and related administrative tools.

Physical Demands:

This role is primarily sedentary in nature; however, it requires the ability to lift up to 20 pounds and perform routine movements such as bending, standing, and ascending or descending stairs as operationally necessary.

EEO/AAP Policy Statement

Chesapeake Bay Beach Club provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are hiring Market Attendants (no experience necessary – simply hardworking and customer focused individuals). Our Market Attendants assist customers with their food orders (both taking orders and delivering food); as well as assisting customers with their shopping experience in our gift boutique.

Responsibilities:

• Deliver exceptional guest service through professional presence, courteous engagement, and timely, solution-oriented support that consistently exceeds expectations.
• Execute accurate cash handling and point-of-sale transactions, including multiple payment methods, in full compliance with company policies and regulatory requirements.
• Maintain comprehensive knowledge of menu offerings, retail merchandise, amenities, and services to effectively promote sales and guide guest decisions.
• Ensure responsible alcohol service by verifying identification, monitoring guest behavior, adhering to TIPS guidelines, and escalating concerns appropriately.
• Support operational excellence by maintaining cleanliness, food safety standards, side work completion, table service, and overall market readiness throughout each shift.
• Assist with merchandising, promotional displays, inventory presentation, and overall retail organization to optimize visual appeal and revenue performance.
• Contribute to team effectiveness by supporting onboarding and training of new associates, collaborating with culinary partners, and sharing process improvement ideas.
• Uphold a safe, organized, and compliant work environment while effectively prioritizing tasks and maintaining composure during high-volume periods.

Competencies:

• Operational & Technical Excellence
• Professional Presence & Integrity
• Organizational Effectiveness
• Composure Under Pressure .
• Adaptive Multi-Tasking
• Collaborative Partnership
• Meticulous Attention to Detail
• Communication & Guest Engagement

Pay: $13.50 an hour + Tips

Benefits:

• Employee Discounts (at CBBC/TWI)
• 401K match up to 3% (12 months/1000 hours)
• Opportunity for internal growth
• Ability to work in multiple departments
• Accrued Sick Days
• Employee Meals
• Medical, dental, vision, PTO, Paid Holidays after 1 year for eligible full-time employees.

EEO/AAP Policy Statement

Chesapeake Bay Beach Club provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.