Primarily responsible to greet and welcome all guest to the hotel and relieve guests of their luggage on arrival. You will ensure that the highest standards of hospitality and welcome are always demonstrated, and that all guest requests are dealt with in a prompt and courteous manner. In addition to assist guests with luggage, Porters are also responsible to collect and distribute post, parcels. And deal with general inquiries and ensuring the lobby and forecourt areas are always clean and tidy.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Checks the daily arrival list for VIP's or guests with special need.

• To be present at the front door or in the lobby to be ready to assist guests, colleagues and visitors when requested.

• Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.

• Tag baggage and return the identification slips to guests.

• Escorts guests to room, placing luggage in room assigned by front desk.

• Inspects guest room for order and adequate supplies and informs guests of room amenities

• Delivers faxes, messages, packages and flowers to guests’ rooms and other offices.

• Provide items on loan to guest and collect the items back from guest before departure.

• Ensure the efficient delivery and collection of group luggage.

• Ensure that the guest has verified that all luggage has been accounted for.

• Ensure safe storage of guest personal items.

• Assist guest with luggage storage request.

• Transport departing guest’s luggage from the room to the lobby, then into a car or taxi after reconfirming with the guest.

• Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.

• Assist with answering the telephone and taking messages, transferring calls or dealing with enquiries.

• To provide an efficient luggage storage, delivery and collection service.

• Perform any other tasks as assigned by the management.

Competencies

• Communication Proficiency.

• Flexibility.

• Teamwork Orientation.

• Organization.

• Ability to multi-task.

Work Environment

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles and moving mechanical parts.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is regularly required to talk to or hear. The employee is frequently required to stand; walk; use hands to handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 25 pounds and occasionally lift or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus.

Position Type/Work Schedule Expectation

This is a variable hour position to include days, nights, weekends and holidays. This position regularly requires long hours and frequent weekend work.

EEO/AAP Policy Statement

Chesapeake Bay Beach Club provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Responsibilities

• Apply makeup to beautify, enhance or alter the features of the client preparing for special occasions, primarily wedding events.
• Cleanse and prep the skin as needed to prepare it for the application of makeup.
• Analyze skin tones and facial features to determine what shades and types of makeup will be the best fit for each client.
• Study each client’s skin type and select products that will not irritate the skin or contribute to breakouts.
• Prepare beauty supplies and tools for each application.
• Consult with each client to achieve the desired look when applying makeup.
• Document specific looks by taking photos regularly and writing makeup sheets that can be referred to for future use.

Requirements

• Detailed knowledge of the latest products, services and industry techniques.
• Up to date portfolio of makeup looks created.
• High school or equivalent.
• Current certification and licensure per requirement of the State of Maryland Board.

Compensation

• 100% commission.
• Tips and gratuity.

Benefits (60 days following 1st of month for employees working 30hrs of more a week)

• Paid Time Off.
• 401k.
• 401k employer match after 1 year and 1000 hours.
• Medical, vision, dental.
• Employee meals.
• Employee discount.
• Employee events.

Work Environment

The Bridal Makeup Artist works in The Spa or assigned area on property. The atmosphere should always maintain a quiet and relaxing environment.

Work Schedule Expectation:

This position has a flexible work schedule including days, evenings, weekends and holidays based on clients’ needs and expectations.

We are seeking a skilled Bartender to join our team. The ideal candidate will have a passion for hospitality and delivering exceptional customer service in a fine dining atmosphere. For more information, contact Tom Finnan at tfinnan@baybeachclub.com

Responsibilities

• Welcome each guest personally within 30 seconds.
• Communication with guests using clear and enthusiastic words, tone, and body language at all times. Make guests feel appreciated through bartenders’ actions.
• Work as a team with all employees to maintain an effective atmosphere and an efficient food and beverage service.
• Have complete knowledge of Knoxie’s Table’s food and beverage preparation.
• Mix, garnish, and serve alcoholic and nonalcoholic drinks to patrons of bar and dining room following standard recipes, maintaining consistency with house recipes.
• Ability to sell alcohol and food items.
• Anticipate guests needs.
• Ability to use a computer to ring orders on a check.
• Able to interact with guests in a friendly/time efficient manner.
• Arrange bottles and glasses to maintain an attractive display in agreement with company standards.
• Wash and sterilize glassware in the provided machine.
• Be attentive to the guest’s alcohol consumption to insure they are not over served.
• Maintain responsibility for cash drawer, including balance and deposit as well as notifying manager for change when needed.
• Able to accept different types of payments and make change.
• Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.
• Ability to clear and set tables.
• Check identification of guests to ensure guests are of legal age to consume alcohol.
• Refuse to serve alcohol in a polite manner to those that are not of legal age or don’t produce adequate identification.
• When serving alcohol always monitor and observe guest’s behavior and follow TIPS guidelines. Do not hesitate to ask a manager to intervene.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Perform other duties as assigned.

Requirements

• Previous experience in bartending or a related role.
• Strong customer service skills with a friendly and approachable demeanor.
• Familiarity with catering services is a plus.
• Ability to work efficiently in a fast-paced restaurant environment.
• Excellent time management skills to prioritize tasks effectively.

Compensation

• $5.65 an hour.
• Tips.

Benefits

• 401k.
• 40k employer matching after 1 year and 1000 hours.
• Employee discount.
• MD Sick Leave.
• Employee meals.
• Employee Events.
• Medical, dental, vision PTO, paid holidays after 1 year for eligible full-time employees.

We are seeking a friendly, attentive, and customer-focused Server to join our team at Knoxies' Table. The ideal candidate will provide excellent service to guests by taking orders, delivering food and beverages, and ensuring a memorable dining experience.  For more information on this position, contact Tom Finnan at tfinnan@baybeachclub.com

Responsibilities

• Welcome guests personally within 30 seconds.
• Communicate with guests using clear and enthusiastic words, tone and body language.
• Make guests feel appreciated through Bartender's actions.
• Work as a team with all employees to maintain an effective atmosphere and an efficient food and beverage service.
• Have complete knowledge of CBBC food and beverage preparation.
• Mix, garnish and serve alcoholic and nonalcoholic drinks to patrons of bar and dining room by following standard recipes, maintaining consistency with house recipes.
• Anticipate guests needs.
• Able to interact with guests in a friendly/ time efficient manner.
• Arrange bottles and glasses to maintain an attractive display in agreement with company standards.
• Be attentive to the guest's alcohol consumption to ensure they are not over severed.
• Maintain specific side-work and ensure total cleanliness.
• Ability to clear and set tables.
• Check identification of guests to ensure are of legal age to consume alcohol.
• Refuse to serve alcohol in a polite manner to those that are not of legal age or do not produce adequate identification.
• When serving alcohol always monitor and observe guest's behavior and following TIPS guidelines. Do not hesitate to ask manager to intervene.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests' expectations.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Perform other duties as assigned.

Requirement

• Must be able to obtain TIPS Certification.
• Must be at least 18 years of age.
• Customer Focus.
• Communication Proficiency
• Ethical Conduct.
• Organizational Skills.
• Stress Management/Composure.
• Multi-task oriented.

Compensation

• $3.63 an hour
• tips

Benefits

• MD Sick Leave.
• Employee meals.
• Employee discount.
• 401k.
• 401k employer match after 1 year and 100 hours.
• Employee events.
• Medical, dental, vision, PTO after 1 year for eligible full-time employees.

Supervisor Responsibility

This position has no supervisor responsibilities

Work Environment

This position operates in a Restaurant/Bar/Banquet Setting. The noise level in the work environment can be loud. The employees may be exposed to hazards including but not limited to; cuts, slipping, tripping, fails and burns. Frequent hand washing is required.

Physical Demands

• Walk and stand during the entire shift
• Continuously reach, bend, lift, carry, stoop, and wipe.
• Remain stationary for long periods of time.
• Be able to lift up to 35lbs.
• Be able to manipulate fingers, hands, and arms to cut, measure, pour, serve, carry and wipe.
• Be able to hear and talk.
• Good close and distant vision and ability to adjust focus between the two.

Essential Functions:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Guest Engagement: Provide a warm, professional welcome and assist guests upon arrival to weddings, events, and property venues.
• Transportation Support: Safely transport and escort guests between the Inn, event spaces, and parking areas, ensuring comfort and efficiency.
• Service Excellence: Respond promptly and courteously to guest inquiries, requests, and concerns to deliver exceptional service.
• Safety Oversight: Monitor property grounds, buildings, and event areas to maintain a secure, orderly, and enjoyable environment.
• Issue Reporting: Identify and report safety hazards, security risks, and maintenance concerns to the appropriate departments.
• Event Operations: Assist with parking and crowd management during high-volume events to ensure smooth guest flow.
• Policy Enforcement: Enforce venue policies with professionalism and discretion, preserving guest satisfaction and property standards.
• Communication: Maintain effective coordination with event management, operations teams, and local authorities as needed.
• Documentation: Complete accurate, timely incident and activity reports in accordance with company procedures.
• Operational Support: Perform additional duties as assigned to uphold guest safety, service excellence, and overall event success.

Position Type/Work Schedule Expectation

This is a part-time position to include days, evenings, weekends and holidays.

EEO/AAP Policy Statement

Chesapeake Bay Beach Club provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Inn at Chesapeake Bay Beach Club seeks an exceptional Night Auditor to serve as the distinguished overnight ambassador and first impression of our luxury waterfront properties, where financial precision and refined hospitality converge. This pivotal role safeguards the guest experience, protects the integrity of daily revenue reporting, and ensures a seamless transition into each new business day while delivering elevated front desk service. Balancing accuracy and anticipatory hospitality, the Night Auditor reconciles revenue, validate systems, and creates polished arrival and departure experiences that reflect our signature 10-star standard. For professionals who excel in focused environments and value both operational excellence and genuine care, this position offers an outstanding opportunity to support the full Chesapeake Bay Beach Club experience.

Guest Service Agent

• Deliver refined guest arrival and departure experiences through personalized greetings, efficient registration procedures, and flawless check-in/check-out services

• Manage room inventory, reservation confirmations, and guest placement to optimize availability and uphold luxury service standards

• Execute all financial transactions with precision, including payment processing, billing reconciliation, account settlements, and cash handling procedures

• Serve as the central communication liaison for guest requests, transportation coordination, and interdepartmental updates with professionalism and immediacy

• Maintain the integrity of guest information and ensure the Front Desk and lobby environment consistently reflect elevated hospitality standards

• Champion the overnight guest journey, proactively identifying opportunities to enhance stays, inform guests of special property events, and create those unexpected moments of delight that define luxury hospitality

Night Audit

• Reconcile daily revenue, verify financial transactions, organize receipts, and prepare accurate night audit reports to ensure system integrity for a new business day

• Execute comprehensive night audit procedures, reconciling all daily financial transactions, posting event revenue, settling multi-departmental credit card batches (Hotel, Spa, Knoxies), and preparing executive-level reports with precision and accuracy

• Maintain operational excellence by closing the business day in our property management system, ensuring system functionality for the new day, and safeguarding the accuracy of all hotel records

• Uphold security and safety protocols during overnight hours, serving as the first point of contact for any guest or operational needs while maintaining the serene, secure environment our guests expect

 Competencies

Benefits

• Employer sponsored 401(k) and Roth 401(k) retirement plans with employer match
• Employee meals during scheduled shifts
• Exclusive employee discounts
• Team member events and engagement activities
• Maryland Sick and Safe Leave
• Medical, dental, vision, PTO, and paid holidays after one year for eligible full-time employees

Work Environment

This job operates in a professional environment.  This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

This is largely a sedentary role; however, would require the ability to lift up to 20 pounds, open file cabinets, bend and stand as necessary and climb steps.

Position Type/Work Schedule Expectation

This position works from 11 pm to 7 am shift

EEO/AAP Policy Statement

Chesapeake Bay Beach Club provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Join Chesapeake Bay Beach Club’s luxury waterfront destination, where wellness meets Chesapeake Bay elegance at The Spa, located at the base of the Bay Bridge on Kent Island. We are seeking a licensed Massage Therapist to deliver customized, restorative treatments that exemplify the clinical expertise, elevated hospitality, and service excellence of a premier boutique spa. This role requires blending advanced therapeutic techniques with refined guest service to create personalized wellness experiences in a sanctuary featuring premium amenities. Whether launching your career or bringing seasoned experience, you will enjoy professional autonomy, strong earning potential, and meaningful growth in an environment where your expertise is valued and your impact is lasting.

Responsibilities:

• Deliver customized therapeutic and relaxation massage services that exceed luxury hospitality standards while addressing individual guest wellness goals

• Cultivate lasting client relationships through personalized consultations, attentive follow-through, and genuine care for guest well-being

• Maintain immaculate treatment spaces that reflect our commitment to safety, hygiene, and the refined ambiance expected in luxury spa environments

• Curate thoughtful retail recommendations that enhance each guest's at-home wellness journey

• Collaborate with spa leadership and team members to ensure seamless service delivery and operational excellence

• Mentor emerging therapists by sharing expertise in techniques, products, and service standards that uphold our reputation for distinction

• Engage in ongoing professional development to remain current with advanced modalities, industry innovations, and best practices

• Uphold guest confidentiality and privacy with the highest level of professional discretion

 Requirements

• Guest-Focused Service

• Time Management

• Professional Communication.

• Organizational Skills

• Professional Composure

• Multitasking Ability

• Education: High school diploma or equivalent required.

• Current Massage Therapy Certification and licensure per requirement of the Maryland State Board.

• Communication & Guest Engagement 

Compensation

• 100% commission.
• Tips and gratuity.

Benefits: 60 days following the 1st of the month for eligible full-time employees)

• Retirement Benefits: 401(k) plan with employer match after one year of service and 1,000 hours worked.
• Healthcare Coverage: Medical, dental, and vision insurance.
• Paid Time Off: PTO and paid holidays.
• Employee Perks: Complimentary employee meals, team events, and staff discounts.

 Physical Demands

This role requires standing and walking throughout shifts; sustained arm and hand strength; lifting up to 25 lbs.; and the ability to bend, reach, and remain stationary during treatments. Therapists must maintain professional appearance, verbal clarity, and visual acuity for detailed client assessment.

Work Schedule Expectations

Flexible scheduling including days, evenings, weekends, and holidays to meet guest demand in a luxury hospitality environment.

EEO/AAP Policy Statement

Chesapeake Bay Beach Club provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Chesapeake Bay Beach Club, a premier waterfront boutique resort at the base of the Bay Bridge, seeks a licensed Cosmetologist to deliver elevated hair, nail, and aesthetic services within our luxury coastal Spa retreat. Overlooking Chesapeake Bay, our wellness sanctuary features Himalayan salt stone saunas, serene relaxation gardens, and premium mindful products creating an exceptional setting for refined artistry and personalized care. This role is ideal for service-driven professionals who are passionate about advancing their expertise while creating transformative guest experiences. Join the Team!

Responsibilities

• Deliver professional hair, makeup, and nail services aligned with spa packages and customized guest consultations.

• Provide elevated client experiences through personalized consultations and wellness-focused recommendations.

• Maintain impeccable sanitation standards and strict adherence to Maryland State Board health protocols.

• Manage guest scheduling, service documentation, and client records with accuracy and confidentiality.

• Uphold the Spa’s tranquil, luxury atmosphere through professional presence and workspace excellence.

• Maintain inventory levels, supplies, and treatment readiness to support seamless operations.

• Foster client retention through relationship-building, rebooking strategies, and product knowledge.

• Participate in ongoing education and collaborate with team members to uphold service excellence.

Requirements

• Guest-Focused Service

• Time Management

• Professional Communication.

• Organizational Skills

• Professional Composure

• Multitasking Ability

• Education: High school diploma or equivalent required.

• Licensure: Active Maryland State Board of Cosmetology license required.

Competencies:

Compensation

• 100% commission.
• Tips and gratuity.

Benefits: 60 days following the 1st of the month for eligible full-time employees)

• Retirement Benefits: 401(k) plan with employer match after one year of service and 1,000 hours worked.
• Healthcare Coverage: Medical, dental, and vision insurance.
• Paid Time Off: PTO and paid holidays.
• Employee Perks: Complimentary employee meals, team events, and staff discounts.

Work Environment

The Cosmetologist works in The Spa. The atmosphere should always maintain a quiet and relaxing atmosphere.

Physical Demands

This role requires standing and walking for the duration of the shift, with frequent reaching, bending, lifting, carrying, and other repetitive movements. Strong hand and arm strength are necessary to perform essential functions. The position requires the ability to remain stationary for extended periods and lift up to 25 pounds. Clear verbal communication and the ability to maintain close and distance visual focus are required.

Work Schedule Expectation

This position has a flexible work schedule including days, evenings, weekends and holidays based on clients’ needs and expectations.

EEO/AAP Policy Statement

Chesapeake Bay Beach Club provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Housekeeper is the cornerstone of our guests' experience, transforming each accommodation into an immaculate sanctuary that seamlessly blends the warmth of home with refined luxury. Through meticulous attention to detail and genuine care, our Housekeepers curate restorative environments where guests can fully rest, relax, and recover. This role embodies the elegance and warmth that define the Chesapeake Bay Beach Club experience, ensuring every stay reflects our unwavering commitment to excellence.

Responsibilities:

• Curate Guest Sanctuaries: Execute pristine room preparation to exact luxury hospitality standards, ensuring every detail—from perfectly appointed linens to thoughtfully arranged amenities—creates an immaculate, welcoming environment

• Anticipate Guest Needs:  Proactively identify and fulfill service requirements before they are expressed, responding with grace and immediacy to all guest requests and interdepartmental communications

• Maintain Luxury Standards: Uphold meticulous attention to detail in all spaces, including furniture placement, amenity presentation, floor care, and the removal of any imperfections to preserve the property's refined aesthetic

• Ensure Operational Excellence:  Conduct thorough inspections of in-room appliances, lighting, and fixtures; promptly report maintenance concerns, safety hazards, or incidents to leadership

• Deliver Personalized Service:  Provide thoughtful assistance to guests with special requirements while maintaining discretion, professionalism, and genuine warmth in all interactions

• Uphold Brand Standards: Maintain impeccable personal presentation, protect confidential information, and consistently exemplify the property's service philosophy in guest engagement

• Collaborate Seamlessly: Support colleagues across departments to achieve unified operational excellence and create memorable guest experiences

• Execute Logistical Precision: Efficiently manage housekeeping cart preparation, linen rotation, amenity replenishment, and proper room entry protocols while adhering to all safety and security procedures

Competencies:

Benefits

• 401(k) and Roth 401(k) retirement plans with employer match
• Employer-sponsored 401(k) matching contributions
• Employee meals during scheduled shifts
• Exclusive employee discounts
• Team member events and engagement activities
• Maryland Sick and Safe Leave
• Medical, dental, vision, PTO, and paid holidays after one year for eligible full-time employees

Work Environment
This position operates in a hospitality environment, including guest rooms, corridors, public areas, and service spaces. The role requires exposure to cleaning chemicals, commercial laundry equipment, varying temperatures, and frequent interaction within an active hotel setting.

Physical Demands
This is a physically active role requiring prolonged standing and walking throughout the shift. The position regularly involves bending, lifting, reaching, kneeling, pushing, and pulling, with the ability to lift and move up to 40 pounds safely and consistently.

EEO/AAP Policy Statement

Chesapeake Bay Beach Club provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Responsibilities

• Deliver a polished and professional arrival and departure experience, greeting guests warmly and assisting with luggage handling and transportation.

• Review daily arrivals, including VIPs and special accommodations, to anticipate and prepare for guest needs.

• Escort guests to assigned accommodations, ensure luggage is placed appropriately, and provide an overview of room features and resort amenities.

• Coordinate efficient delivery and retrieval of guest luggage, group baggage, parcels, messages, and specialty items.

• Maintain organized, secure luggage storage and verify all items with guests prior to departure.

• Respond promptly and courteously to guest inquiries, service requests, and general information needs.

• Support Front Desk operations by assisting with calls, message distribution, and interdepartmental coordination as needed.

• Maintain the cleanliness, order, and presentation of the lobby, entrance, and forecourt areas in alignment with luxury hospitality standards.

Competencies:

• Operational & Technical Excellence

• Professional Presence & Integrity

• Organizational Effectiveness

• Composure Under Pressure .

• Adaptive Multi-Tasking

• Collaborative Partnership

• Meticulous Attention to Detail

• Communication & Guest Engagement

Work Environment

This role operates in an environment with routine exposure to airborne particles and active mechanical equipment. Adherence to established safety procedures is required.

Physical Demands

The position requires regular verbal communication and hearing. Employees must frequently stand, walk, use hands, and reach; occasional sitting, climbing, balancing, stooping, kneeling, crouching, or crawling may be required. The role involves frequent lifting up to 25 pounds and occasional lifting up to 40 pounds. Visual acuity—including close, distance, color, peripheral, and depth perception—is necessary to perform essential functions.

Position Type/Work Schedule Expectation

This is a variable hour position to include days, nights, weekends and holidays. This position regularly requires long hours and frequent weekend work.

EEO/AAP Policy Statement

Chesapeake Bay Beach Club provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 Responsibilities

• Deliver refined guest arrival and departure experiences through personalized greetings, efficient registration procedures, and flawless check-in/check-out services

• Orchestrate room inventory management and reservation confirmations with precision, ensuring optimal availability and guest placement

• Execute all financial transactions with accuracy, including payment processing, billing reconciliation, account settlements, and daily cash handling procedures

• Serve as the communication nexus for guest requests, messages, and inquiries, responding with immediacy and professional grace

• Provide sophisticated concierge-level knowledge of property amenities, local attractions, and regional offerings to enhance the guest journey

• Curate bespoke guest experiences by proactively securing reservations for Knoxie's Table, The Spa, and exclusive property events

• Collaborate seamlessly with Housekeeping and other departments to ensure impeccable room readiness and service coordination

• Maintain the integrity of guest information, uphold confidentiality standards, and safeguard all private guest data

• Ensure the Front Desk and lobby environment reflects luxury hospitality standards through immaculate presentation and ambiance

• Generate daily operational reports, coordinate guest transportation needs, and maintain comprehensive hotel records with meticulous accuracy

Competencies:

• Operational & Technical Excellence

• Professional Presence & Integrity

• Organizational Effectiveness

• Composure Under Pressure .

• Adaptive Multi-Tasking

• Collaborative Partnership

• Meticulous Attention to Detail

• Communication & Guest Engagement

Benefits

• 401(k) and Roth 401(k) retirement plans with employer match
• Employer-sponsored 401(k) matching contributions
• Employee meals during scheduled shifts
• Exclusive employee discounts
• Team member events and engagement activities
• Maryland Sick and Safe Leave
• Medical, dental, vision, PTO, and paid holidays after one year for eligible full-time employees

Work Environment

This position operates within a professional office environment and routinely utilizes standard business equipment, including computers, telephones, copiers, and related administrative tools.

Physical Demands:

This role is primarily sedentary in nature; however, it requires the ability to lift up to 20 pounds and perform routine movements such as bending, standing, and ascending or descending stairs as operationally necessary.

EEO/AAP Policy Statement

Chesapeake Bay Beach Club provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

“At Chesapeake Bay Beach Club there is always a place you fit.” Whether you’re building your future, leveling up your hospitality career, seeking flexible work-life balance, or staying active and engaged, CBBC offers less work with competitive salary, real growth opportunities, and a culture rooted in being Humble, Hungry, and Smart. Here, passion meets purpose, and every team member matters.

We are seeking enthusiastic, service-driven Servers and Bartenders to join our high-performing teams. This role offers flexible part-time or full-time scheduling and the opportunity to thrive in a fast-paced, high-energy, and rewarding environment.

Position Overview

As a Banquet Server / Bartender, you will deliver elevated guest experiences by executing private and large-scale events with professionalism, precision, and genuine hospitality. You will serve as a front-line ambassador of our brand while supporting seamless event operations.

This is a non-exempt position with flexible scheduling, including evenings, weekends, and holidays.

Key Responsibilities

• Deliver attentive, friendly, and professional food and beverage service during events
• Prepare and serve alcoholic and non-alcoholic beverages while verifying guest identification and complying with alcohol service and TIPS guidelines
• Set up and break down event spaces and bars
• Maintain cleanliness, organization, and assigned side work throughout each shift
• Respond confidently to guest questions regarding menu items and service
• Represent CBBC with polished appearance, strong communication, and positive energy
• Demonstrate a consistent commitment to teamwork and service excellence
• Live and lead through our core values of being Humble in service, Hungry for excellence, and Smart in execution, ensuring every guest experience reflects CBBC’s standards

Qualifications & Requirements

·         Minimum age:

o   18+ for Banquet Server duties

o   21+ for Bartender duties

·         Strong customer service and communication skills

·         High ethical standards and professionalism

·         Ability to remain composed in fast-paced environments

·         Organized, dependable, and detail-oriented

Compensation

• Base Pay + Gratuity = Average Pay of 28.50 per hour
• Performance-driven earning potential

Benefits

• 401(k) with employer match (after 1 year / 1,000 hours)
• Maryland Sick Leave
• Employee dining and retail discounts
• Team appreciation and employee events
• Medical, Dental, Vision, and PTO for eligible full-time employees (after 1 year)
• Career development and internal advancement opportunities

Physical Requirements

• Stand and walk for extended periods
• Frequently bend, reach, lift, and carry up to 35 lbs
• Perform repetitive cleaning and service motions
• Maintain strong verbal communication and visual focus

EEO/AAP Policy Statement

Chesapeake Bay Beach Club provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

MARKET ATTENDANT

The Market is a charming gourmet eatery and retail shop located in the lobby of The Inn at the Chesapeake Bay Beach Club in Stevensville, MD. Open daily for breakfast and lunch. Offering unique gifts perfect for every occasion – simple and grand!

We are hiring Market Attendants (no experience necessary – simply hardworking and customer focused individuals). Our Market Attendants assist customers with their food orders (both taking orders and delivering food); as well as assisting customers with their shopping experience in our gift boutique.

Responsibilities:

• Deliver exceptional guest service through professional presence, courteous engagement, and timely, solution-oriented support that consistently exceeds expectations.
• Execute accurate cash handling and point-of-sale transactions, including multiple payment methods, in full compliance with company policies and regulatory requirements.
• Maintain comprehensive knowledge of menu offerings, retail merchandise, amenities, and services to effectively promote sales and guide guest decisions.
• Ensure responsible alcohol service by verifying identification, monitoring guest behavior, adhering to TIPS guidelines, and escalating concerns appropriately.
• Support operational excellence by maintaining cleanliness, food safety standards, side work completion, table service, and overall market readiness throughout each shift.
• Assist with merchandising, promotional displays, inventory presentation, and overall retail organization to optimize visual appeal and revenue performance.
• Contribute to team effectiveness by supporting onboarding and training of new associates, collaborating with culinary partners, and sharing process improvement ideas.
• Uphold a safe, organized, and compliant work environment while effectively prioritizing tasks and maintaining composure during high-volume periods.

Competencies:

• Operational & Technical Excellence
• Professional Presence & Integrity
• Organizational Effectiveness
• Composure Under Pressure .
• Adaptive Multi-Tasking
• Collaborative Partnership
• Meticulous Attention to Detail
• Communication & Guest Engagement 

Job Types: Full-time, Part-time